Your membership
-
Retrieving lost or forgotten password
Hey look, we all forget our username or password from time to time. You can use your username OR email address to look up your password, you must use or have access to the email you used to sign up with, because your user/pass will be sent to that address.If for some reason this doesn't work, or you don't have access to either of those (for example if you've changed email addresses since you signed up) you can contact me directly at and I will be able to look it up for you. I'll need some kind of proof that it's you though, like a pic of you holding up your driver's license that has your billing address on it. If you are emailing from the same email address you used to sign up, that's all the info I need.
Billing related issues/Canceling your membership
Billing for MyStraightBuddy.com is handled entirely by CCBill, the most widely used and most trusted billing company around.CCBill maintains an excellent, round-the-clock support staff to help you with and membership or billing issues you might have:
Hours: 24 hours a day, 7 days a week, 365 days a year.
Phone: 1-888-596-9279
Email:
Fax: 480-449-8820Please note that CCBill will not be able to help you find a lost username or password, they'll just send an email to me asking for me to look it up. Skip the middleman and email me directly.
CANCELATION: I hate to see you go, but I'm all about making it easy to cancel if you want/need to. Follow this link:
CCBILL Membership Support Page
Just provide TWO of the following: 1) Email address you signed up with, 2) Credit Card number, or 3) Subscription number (you got this with your initial subscription email, I can look it up for you if you email me).